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Privacy Policy at tok99toto

We keep your personal information private and handle it with care. This policy explains what data we collect, how we store it, and who can access it — whether you deposit through DANA, OVO, or GoPay, your payment details stay protected under our internal…

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HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Privacy is not a vague promise — it is a set of concrete steps we follow every day. Below are the main areas where your data intersects with our systems, explained so you know exactly what happens behind the scenes.

Encrypted Transfers Every data exchange between your device and our servers uses SSL encryption. When you confirm a deposit through DANA or OVO, the transaction payload travels through an encrypted tunnel so no intermediary can read it.

Cookie Usage We use session cookies to keep you logged in and preference cookies to remember your language and display settings. No tracking cookies are shared with advertising networks. You can clear cookies from your browser at any time.

Account Verification Before processing a withdrawal, we verify your identity against the details you provided at registration. This step prevents unauthorised access to your funds and ensures payouts reach the correct GoPay or DANA wallet.

Data Retention We keep your account records for as long as your account is active plus a reasonable period afterward for legal compliance. Once retention is no longer justified, we securely delete or anonymise the data so it cannot be linked back to you.

Access Restriction Internal access to your personal data is role-based. Only support agents handling your case and compliance personnel reviewing verification documents can view your records — no one else on our team has permission.

Change Requests You can ask us to correct, export, or delete your personal information at any time. Submit your request via live chat or email, specify what you need, and we will confirm the action taken within a reasonable timeframe.

What This Privacy Policy Covers

tok99toto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to every piece of information you share with us from the moment you open an account. When you register, we collect basic identification details — your name, email address, and phone number. If you fund your wallet via DANA, OVO, or GoPay, we

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receive transaction confirmation data from those providers but we do not store your e-wallet PIN or authentication credentials on our servers. We log device information such as browser type, operating system, and IP address to verify access requests and detect suspicious activity. Cookie data helps us
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remember your session and language preferences so you do not need to reconfigure settings each time you return. We do not sell or rent your personal data to third-party advertisers. Internally, access to your records is limited to support and compliance staff who need it to
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process your requests. Availability of our services depends on local law and eligible regions; this policy describes how data is handled for those who can access the platform. If you are in Makassar or anywhere else, the same protections apply — your location does not change
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the standard we hold your data to. We retain account records only as long as necessary for operational and legal purposes, and you may request details about what we hold at any time through our support channels.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have questions about your personal data or want to exercise your privacy rights, reach out through any of these channels. Our team handles privacy-related requests with priority so you get a clear answer without delay.

Team online

Live Chat

Open live chat from any page on the site. Ask specifically about data access, correction, or deletion — the agent will route your request to the privacy team and confirm receipt within the same conversation window.

Email Request

Send a written privacy request to our support email. Include the email address linked to your account so we can locate your records. We respond to data-related emails ahead of general queries.

Account Settings

Log in and head to your account settings page. From there you can review the personal details we hold, update outdated information directly, or submit a formal deletion request through the built-in form.

Common Questions About Your Privacy

These are the questions our support team hears most often when it comes to data and privacy. If yours is not listed, reach out through live chat and we will answer directly.

We collect your name, email address, phone number, and date of birth during registration. If you deposit via DANA, OVO, or GoPay, we also receive a transaction reference from the payment provider — but never your e-wallet PIN.

We do not sell or rent your personal data. The only third parties that receive limited information are payment processors (DANA, OVO, GoPay) needed to complete your transactions, and they operate under their own privacy policies.

Log into your account settings and submit a deletion request through the form, or contact our support team via live chat or email. We process deletion requests and confirm completion once all legal retention obligations are satisfied.

We use session cookies for login persistence and preference cookies for language settings. No advertising tracking cookies are deployed. You can disable or clear cookies in your browser settings at any time without affecting core account functions.

All payment data travels through SSL-encrypted connections. We store only the transaction reference and amount — never your full wallet credentials. The authentication step stays entirely within your DANA or GoPay app.

Yes. Send a data access request through live chat or email with your registered email address. We will compile the information we hold — account details, transaction logs, and verification records — and share it with you securely.

After account closure we retain records for a limited period required by applicable legal obligations. Once that period ends, data is either permanently deleted or anonymised so it can no longer be connected to your identity.

Access is role-restricted. Only support agents assigned to your case and compliance staff verifying your identity have permission. General employees and other departments cannot view your personal details or transaction history.

This policy covers all data we collect regardless of where you access the site. Service availability depends on local law and eligible regions, but the privacy protections described here apply uniformly to every account holder.

We publish updates on this page and note the revision date at the bottom. For significant changes affecting how we handle your data, we also notify you by email or through an in-account message so nothing catches you off guard.

Privacy Policy at tok99toto

Data Handling, Cookies, and Account Security

How to Reach Us About Your Data

Live Chat

Email Request

Account Settings

Common Questions About Your Privacy

01 What personal data does tok99toto collect when I register?

02 Does tok99toto share my data with third parties?

03 How can I request deletion of my account data?

04 What cookies does the site use and can I disable them?

05 How is my payment information protected during a DANA or GoPay deposit?

06 Can I see what data tok99toto holds about me?

07 How long does tok99toto keep my personal data after I close my account?

08 Who within tok99toto can access my personal information?

09 Does this privacy policy apply to all regions?

10 How will I know if this privacy policy changes?

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